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Audio delay on bluetooth calls

2K views 7 replies 2 participants last post by  9140 
#1 ·
Hi.

I wondered if anyone had noticed a delay when using bluetooth for calls.

I have an LCI2 F20 with the Drive 6.0 if it makes a difference.

I have had bluetooth in every other car I have had (including an 08 BMW X1) and there has never been an issue but in this new one it's as if there is a satellite delay and it is so frustrating. Whoever I'm on a call with either talks over me or vice versa due to the delay.

Any help would be appreciated as I need to get this resolved somehow.

Thank you.
 
#4 ·
Some days mine does this... it'll ring, I press answer and it takes a few seconds to connect. No idea what the rhyme or reason is though.

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#5 ·
topuphere666 said:
Some days mine does this... it'll ring, I press answer and it takes a few seconds to connect. No idea what the rhyme or reason is though.

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I think that's a different problem.

I'm talking about when on a call. They hear me about a second or more after I've spoken and vice versa, which results in us talking over one another. Like when you see satellite delay when people are being interviewed overseas.
 
#7 ·
I need to get this thread up to the top again because I've got nowhere with BMW.

I submitted something on their website about 2 weeks ago and heard nothing back.

It's unusable in its current state. I know I'm not alone because the receptionist at my local BMW dealer has the same issue.

Is there a way I can escalate this to BMW technical and officially complain?
 
#8 ·
chesterflaps said:
I need to get this thread up to the top again because I've got nowhere with BMW.

I submitted something on their website about 2 weeks ago and heard nothing back.

It's unusable in its current state. I know I'm not alone because the receptionist at my local BMW dealer has the same issue.

Is there a way I can escalate this to BMW technical and officially complain?
Have a chat with the dealer principle to go through the issue and what investigation work has already been attempted. If you have no joy go to bmw UK.

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