BMW Managing Director

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davidv111
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BMW Managing Director

Post by davidv111 » Mon Oct 16, 2017 1:07 pm

Hi

Does anyone have the name and email address for the managing director of BMW UK - I have a complaint that I have been patient with and now I want to make some progress

Cheers
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E81Maddy
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Re: BMW Managing Director

Post by E81Maddy » Mon Oct 16, 2017 1:12 pm

Email it to Harald.Krueger@bmw.de

Someone in customer relations will have to get back to you!

Good luck

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Bolina
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Re: BMW Managing Director

Post by Bolina » Mon Oct 16, 2017 3:54 pm

I have had issues in the past and I have fired off some emails to the UK Customer services director



Tim King

tim.king@bmw.co.uk



Good luck!
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OneTwenty
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Re: BMW Managing Director

Post by OneTwenty » Mon Oct 16, 2017 4:25 pm

You may as well try emailing god@heaven.com, I imagine you would get a faster response!! ;)
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Thrash
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Re: BMW Managing Director

Post by Thrash » Tue Oct 17, 2017 2:02 pm

I sent a complaint email to the address they had listed on their website. According to customer services, these emails go directly to some sort of director, so my complaint could not actually go any higher when I threatened to contact him. It just got passed straight down to customer services.
Apparently, the customer services person I spoke to was a manager and I could not speak to his manager as they are not customer facing. I gave up in the end and let them win.
M140i // Alpine White, Coral leather - 5 door, sports automatic, driver comfort pack, front & rear PDC, sun protection pack, heated front seats

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