Poor service...

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bigalj
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Poor service...

Post by bigalj » Thu Aug 09, 2012 12:44 pm

So, 2 weeks ago I ordered an item from Eurocarparts and as yet still no sign of my delivery!

Tried emailing - 2 days later no response.

Tried calling customer service - just rings and no-one answers.

Just a heads up for anyone thinking of ordering. This is my first order with them and so far I'm not impressed. If anyone from ECP would care to respond, feel free. (order number 483848
)

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Nick the Greek
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Re: Poor service...

Post by Nick the Greek » Thu Aug 09, 2012 10:35 pm

They all got tickets for the Olympics!

:lol:
328i MSport Estoril blue / Coral dakota

Tranquillity in motion.

EuroCarParts
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Re: Poor service...

Post by EuroCarParts » Wed Aug 22, 2012 11:26 am

bigalj wrote:So, 2 weeks ago I ordered an item from Eurocarparts and as yet still no sign of my delivery!

Tried emailing - 2 days later no response.

Tried calling customer service - just rings and no-one answers.

Just a heads up for anyone thinking of ordering. This is my first order with them and so far I'm not impressed. If anyone from ECP would care to respond, feel free. (order number 483848
)

Hi mate,

First of all apologies for the lack of response on here...the email notifications for new posts sometimes fail to come through is why this unfortunately went amiss :/ ...I hope this is sorted out for you by now...please drop me a PM if there's anything I can do...

Regards,

Kunal

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