

Moderators: marco_polo, Producethis, Lambster, Rich196, Pat172, EuroCarParts
Can't you just go in to your local store with your order confirmation email and explain the situation, if they are still being difficult then let them have it. You'll get more mileage doing that than posting on a forum as dare I say it's not that well monitored.dark_cobra wrote:Disgusted by ECP customer service. Placed a simple order for 2 x 5 ltrs of sceeen wash on Dec 24th using one of your sale discount codes. Been chasing since start of Jan to find out whats happening. Been told blatant lies by numerous members of customer service team telling me it's dispatched, its on its way, it will be with me in 2-3 days etc etc. Total rubbish! My repeated requests for my complaint to be escalated and requests to speak to management have been completely ignored. I have bought lots from you in the past but you will not be getting another £ from me. If you didn't have stock to fulfill my order you only had to say so and i wouldn't have been bothered. Except you chose to fob me off with lies for over 3 weeks.![]()
Got a link mate?Octavius wrote:I ordered 25 ltrs of VW Quantum concentrated screenwash off eBay. Should keep the vehicles happy over the winter months but i go through it quickly in the van though.
Only cost £20 and was delivered within 48 hours.