Map update unresponsive

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quantumlondon
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Map update unresponsive

Post by quantumlondon » Thu Oct 11, 2018 1:34 pm

I am having trouble downloading the 2019-1 map from BMW.

I use the BMW Download manager on a Mac (High Sierra).
The subscription is up to date, expiring in July 2019.
The hard disk has 250GB of spare space.
The download manager knows about my car.

But it does not seem to start the download.
Just a blue circle going round and round.
It remains in this state overnight. I have checked that the download directory is not growing in size.

Any suggestions please?
bmwdownload.png
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aldridge andy
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Location: West Midlands

Re: Map update unresponsive

Post by aldridge andy » Thu Oct 11, 2018 3:32 pm

Are you sure it's 2019-1 ?

I was under the impression that maps were released quarterly so "2018-3" and "2018-4" would possibly be the next two.
2016 Valencia Orange BMW M140i Auto
2011 Space Grey BMW 116i Sport - Gone but not forgotten.
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Smarti117
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Re: Map update unresponsive

Post by Smarti117 » Thu Oct 11, 2018 10:08 pm

Just checked and showing 2018 - 4 as the upto date version available ...


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F21 M140i Auto SE Sunset Orange
2014 F21 AW 125d M Sport Auto
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quantumlondon
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Re: Map update unresponsive

Post by quantumlondon » Fri Oct 12, 2018 5:42 pm

Hi, the sofware says 2019-1. How weird....
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quantumlondon
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Re: Map update unresponsive

Post by quantumlondon » Fri Oct 12, 2018 5:43 pm

oh, I just realised this is a 1 and 2 series forum. My car is a 3 series. ....
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hugoman42
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Location: Portsmouth/Greece

Re: Map update unresponsive

Post by hugoman42 » Mon Oct 29, 2018 11:33 am

My maps have updated since I got the car in Nov 16 but this year I can't get past 2018-1. When I bought the car it was on 2016-2 and last year had 0217 1 and 2. Can anyone confirm which version they are on please?
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Ogb666
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Re: Map update unresponsive

Post by Ogb666 » Tue Oct 30, 2018 5:44 pm

hugoman42 wrote: ↑
Mon Oct 29, 2018 11:33 am
 My maps have updated since I got the car in Nov 16 but this year I can't get past 2018-1. When I bought the car it was on 2016-2 and last year had 0217 1 and 2. Can anyone confirm which version they are on please?
If you have business nav the latest is 2018-1 looks like we will only get 1 update a year from now...
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Smarti117
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Re: Map update unresponsive

Post by Smarti117 » Fri Nov 02, 2018 2:51 pm

Business nav, and currently downloading 2018-4 onto my pc, then install via usb stick


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F21 M140i Auto SE Sunset Orange
2014 F21 AW 125d M Sport Auto
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hugoman42
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Location: Portsmouth/Greece

Re: Map update unresponsive

Post by hugoman42 » Mon Nov 19, 2018 7:16 pm

Got first service next week so will ask then. Emailed BMW customer service and never got a reply.
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