Map update unresponsive

[quantumlondon]

I am having trouble downloading the 2019-1 map from BMW.

I use the BMW Download manager on a Mac (High Sierra).
The subscription is up to date, expiring in July 2019.
The hard disk has 250GB of spare space.
The download manager knows about my car.

But it does not seem to start the download.
Just a blue circle going round and round.
It remains in this state overnight. I have checked that the download directory is not growing in size.

Any suggestions please?

bmwdownload.png (136.02 KiB) Viewed 110 times

[aldridge andy]

Are you sure it's 2019-1 ?

I was under the impression that maps were released quarterly so "2018-3" and "2018-4" would possibly be the next two.

[Smarti117]

Just checked and showing 2018 - 4 as the upto date version available ...


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[quantumlondon]

Hi, the sofware says 2019-1. How weird....

Screen Shot 2018-10-12 at 17.40.37.png (62.15 KiB) Viewed 62 times

[quantumlondon]

oh, I just realised this is a 1 and 2 series forum. My car is a 3 series. ....