BMW Extended Warranty

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Michalux
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BMW Extended Warranty

Post by Michalux » Tue Jul 17, 2018 12:43 am

Hi,

I've owned my current M135i for about a year, bought it 2nd hand and since then I covered 20k miles. It will be out of the standard warranty at the end of this month and I hope you can help me with deciding whether or not it's worth getting the extended warranty in my case.

Since I bought the car I had the ZF gearbox replaced due to the common whine issue, no other major issues.
However, since the gearbox was replaced, there was a really strong oil smell coming from it. I tried to get in touch with the dealer but they kept ignoring my emails/voicemails and the smell faded away after a couple of months. Also, another issue that I had with the original gearbox was that the first couple of gear changes were a bit jerky when cold. The same thing is starting to happen from time to time on the replacement gearbox, no whine though.

Last week I had my car serviced and vehicle inspection done at a reputable BMW specialist and they advised me that discs, pads and reaction bushes will need replacing soon.

Dropped my car off this morning at a local BMW dealer for MOT, end of warranty check and possibly some warranty work.
MOT passed without any issues, end of warranty check didn't pick up any issues, even brakes related issues that were picked up by the BMW specialist. The list of potential warranty work included:

- Oil smell coming from the gearbox
- Jerky gearbox when cold - The guy that I was dealing with said they compared it to other M135is and the gear changes are the same and also mentioned they wouldn't do warranty work on a part that was previously repaired/replaced under warranty?
- Rust on BMW emblem on the boot and chrome surrounding - Allegedly replaced it, see the result below

Image
Image

- DAB radio keeps losing signal - Couldn't find a problem with it
- Boot latch failing - Booked me in for another date to get this fixed
- Squeaky noise coming from rear suspension when going over speed bumps - Apparently the technician who took the car for a test drive couldn't hear it, the noise is very obvious so they definitely didn't take it for a test drive

At least they followed my instructions not to wash my car :lol:

2 reasons why I'm against purchasing the extended warranty:

- I'm currently running HR springs and planning to install sports cat and run MHD or another map soon. This will probably invalidate any suspension/exhaust/engine claims
- My local dealer doesn't inspire confidence

The reason why I do want to purchase the extended warranty is that with things like that I like to play it safe and I would like to be covered in case of a big bill. In this case, £410 isn't a lot with £100 excess for an extended warranty.

What do you think? Any high mileage M135is owners that can share their experience of owning one for a longer period of time and how reliable those cars are?

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Uncle Tupelo
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Re: BMW Extended Warranty

Post by Uncle Tupelo » Tue Jul 17, 2018 9:01 am

Michalux wrote:
Tue Jul 17, 2018 12:43 am
- Jerky gearbox when cold - The guy that I was dealing with said they compared it to other M135is and the gear changes are the same and also mentioned they wouldn't do warranty work on a part that was previously repaired/replaced under warranty?
So if the replacement gearbox failed whilst the car was under warranty, they wouldn't fix it? There isn't a cat's chance in hell they'd get away with that under consumer legislation and I'd very much doubt that BMW UK would even try to wriggle out of such a warranty claim. I'd say your lack of confidence in your dealership is well founded.
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Re: BMW Extended Warranty

Post by Tim_C » Tue Jul 17, 2018 5:11 pm

Replacement OEM parts generally carry a 2 year warranty.

The chap you were talking to was probably getting confused and thinking of this - if the new part fails outside of the car's manufacturer warranty then the warranty on the part may still be valid.

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Re: BMW Extended Warranty

Post by Kerr » Tue Jul 17, 2018 5:44 pm

Tim_C wrote:
Tue Jul 17, 2018 5:11 pm
Replacement OEM parts generally carry a 2 year warranty.

The chap you were talking to was probably getting confused and thinking of this - if the new part fails outside of the car's manufacturer warranty then the warranty on the part may still be valid.
It doesn't work like that. The warranty is 3 years on the car. If a part was replaced at 2.5 years and failed again at 3.5 years the warrant isn't valid. The 2 year warranty only applies to work you've paid to have done.

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Re: BMW Extended Warranty

Post by Kerr » Tue Jul 17, 2018 6:11 pm

Personally if I had any doubt about the gearbox I wouldn't be throwing more power at it. It's a very expensive fix if it goes wrong.

The dealer wouldn't flag up worn brakes as a warranty issue as they aren't a warranty issue. That's wear and tear.

The DAB reception still isn't good in many parts of the country. It might well be a reception issue rather than a issue with the radio.

The way I see it is if you're staying stock I would go for the warranty. It doesn't take an issue of any size to recover your £510 back.

If you're going down the remap and heavily modifying the car you should just take the risk and keep a contingency fund.

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Re: BMW Extended Warranty

Post by RickN55 » Tue Jul 17, 2018 6:19 pm

Extended warranty everytime. These cars are expensive when things break. Had to have a new steering rack earlier this year, £2500 worth to be precise, Only had to pay £250 excess thanks to the warranty tho!
Doesn't sound like you've had a great deal of luck with your car. What mileage as it done? Has the car itself done 20k or have you put 20k on since owning?
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timbo
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Re: BMW Extended Warranty

Post by timbo » Tue Jul 17, 2018 6:22 pm

You can always pay for the warranty on a monthly basis and cancel whenever you want.


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RickN55
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Re: BMW Extended Warranty

Post by RickN55 » Tue Jul 17, 2018 6:24 pm

timbo wrote:
Tue Jul 17, 2018 6:22 pm
You can always pay for the warranty on a monthly basis and cancel whenever you want.


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BMW have your pants down on price on the monthly! Mugs game.
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Re: BMW Extended Warranty

Post by barneyrubble » Tue Jul 17, 2018 10:31 pm

I paid monthly for 4 years on my 130i. Always felt I had good value out of the warranty. The downside is they’ve become much hotter on seeing the service book and ensuring the car’s history is all up to date.

I would, and will, extend the warranty. Mine still has 35 months to go though !!
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Michalux
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Re: BMW Extended Warranty

Post by Michalux » Wed Jul 18, 2018 12:03 am

The car is 39k miles now, I've put 20k miles since I bought it in July last year. Had a major service done last week as well as oil change halfway through my ownership.

I wouldn't go for a monthly basis extended warranty, it works out almost 50% more expensive than paying annually.

I have no complaints with regards to the car, it drives fine, handles well for what it is and all-around does the job perfectly. I guess my main complaint/concern is having to deal with useless dealers that are reluctant to carry out warranty work.

As Rick said, I can imagine if something goes wrong, it will be expensive to fix so it's good to be covered. I think I will go for the extended warranty and limit myself to some further visual mods and a sports cat.

Michalux
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Re: BMW Extended Warranty

Post by Michalux » Wed Jul 18, 2018 12:04 am

barneyrubble wrote:
Tue Jul 17, 2018 10:31 pm
I paid monthly for 4 years on my 130i. Always felt I had good value out of the warranty. The downside is they’ve become much hotter on seeing the service book and ensuring the car’s history is all up to date.

I would, and will, extend the warranty. Mine still has 35 months to go though !!
I guess it's enough to have the car serviced at a BMW specialist that have the ability to enter service records into BMW service database?

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Re: BMW Extended Warranty

Post by macg3066 » Wed Jul 18, 2018 12:49 pm

I'd go for it. I took one out on my M135i when dealer 1year AUC ended and its already paid for itself after the water pump failed. over £1k worth of a bill avoided

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Re: BMW Extended Warranty

Post by barneyrubble » Wed Jul 18, 2018 1:52 pm

Michalux wrote:
Wed Jul 18, 2018 12:03 am


I wouldn't go for a monthly basis extended warranty, it works out almost 50% more expensive than paying mannually
That’s interesting. Mine was only £90 more expensive monthly than annually. My mini r59 is only £80 more expensive monthly. The Beaty is that the monthly doesn’t expire and you don’t have to renew every year at which point Bmw always up the premium
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RickN55
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Re: BMW Extended Warranty

Post by RickN55 » Wed Jul 18, 2018 3:22 pm

barneyrubble wrote:
Tue Jul 17, 2018 10:31 pm
I paid monthly for 4 years on my 130i. Always felt I had good value out of the warranty. The downside is they’ve become much hotter on seeing the service book and ensuring the car’s history is all up to date.

I would, and will, extend the warranty. Mine still has 35 months to go though !!
Spot on! They try and pick their way out of paying! They did with my steering rack earlier this year, Took them two days to authorise paying out on it while they were too busy keep asking Sytner about my service history on it trying to find some excuse not to pay out. They didn't have anything to pick at though as literally everything on my car has been done at Sytner since new even the brakes.
Now - F21 2013 Alpine White M135i Auto (Sun protection package, Driver comfort package, Bum Warmers, Black Panel, HK, High Gloss shadowline Finish, M Performance grills, rear spoiler and fins)
Before - Focus ST Stage 1, Astra 1.8 SRi, Clio 1.2

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Re: BMW Extended Warranty

Post by Franc » Wed Jul 18, 2018 3:27 pm

That's a little bit worrying.

I have the extended warranty and I'm yet to claim. My understanding was BMW was excellent and didn't mess around.

Perhaps things have changed?

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