Omg that's an outrage. If they can't 100% fix it you should be rejecting that vehicle for sure.

 

That's one of the issues, It's purchased and I'll check but paperwork states sold as seen so I'm pretty sure that they wont have it returned.

From the point of view of fixing this, anyone got any ideas?

 

Does it still have manufacture warranty? If so take to BMW and ask them to investigate as it should not look like that

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Does it still have manufacture warranty? If so take to BMW and ask them to investigate as it should not look like that

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Yes, until March 2015.

I've tried adjusting the gromits and the bonnect catch to no avail and literally can't see any reason why it should stay this much higher and it's extremely frustrating that I haven't noticed this when buying.

Guess best thing will be to arrange for it to go back and and to see what can be done.

 

Did you buy direct from BMW? Love the colour by the way

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Did you buy direct from BMW? Love the colour by the way

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Hi,

No from a BMW re-seller 'BigMotoringWorld' however, probably wish I had gone to a main dealer now.

Really frustrating to be honest, awful dark day and just completely missed it. Due to it being a 3 hour drive to the place and needing a new car we just got it there and then on the day. So I don't think going back and asking them to fix this would likely help me in anyway.

I'm thinking that maybe the bumper is lower on that side? Maybe the light has been replaced possible? That might explain why the rest of the bonnet looks flush?

 

No way should it look like that - it would never have passed factory QC with that kind of unevenness in the panel gap, so the argument that "they're just uneven sometimes" is b*llocks.

Something is bent somewhere - may not have been crash damage; might just have been someone slamming the bonnet too hard with an obstruction in the way, something like that. But I wouldn't accept it - it shouldn't look like that.

Maybe take it to your nearest official dealer and ask the service dept to have a quick look to determine if it might be claimable under the manufacturer's warranty - the only way it wouldn't be covered is if it is damaged, and in that case, they should at least tell you where and what the damage is so you can go back to the original seller with a complaint.

 

Well I won't be buying a car from
"Big motoring world" ever in my life.

 

No way should it look like that - it would never have passed factory QC with that kind of unevenness in the panel gap, so the argument that "they're just uneven sometimes" is b*llocks.

Something is bent somewhere - may not have been crash damage; might just have been someone slamming the bonnet too hard with an obstruction in the way, something like that. But I wouldn't accept it - it shouldn't look like that.

Maybe take it to your nearest official dealer and ask the service dept to have a quick look to determine if it might be claimable under the manufacturer's warranty - the only way it wouldn't be covered is if it is damaged, and in that case, they should at least tell you where and what the damage is so you can go back to the original seller with a complaint.

Thank you for the response.

This is what I'm thinking, that there has been crash damage which has resulted in something bending causing this.

Since this wont be claimable, and I'm imagine would carry a substantial cost to fix? Or would that depend on whats bent and how much?

Then taking it back with a complaint would probably be the best course of action. If they sold it knowingly it has been crashed without telling me I'm presuming this is would be cause for complaint although they'll likely deny knowledge.

 

How did you miss that!

The garage won't do anything and they have a pretty bad rep. However if it's only just bought have a look at the new rules on rejection.

No idea, just dark in a rush and naive my fault.

Where would be best place to find these rules?

 

Both 1 series i have had including the same model/year as yours can look like that if the bonnet is not shut with some force, 1 side tends to not engage with the locking mechanism, when this happens i have to open the bonnet and slam it shut again! might be worth trying?

 

Both 1 series i have had including the same model/year as yours can look like that if the bonnet is not shut with some force, 1 side tends to not engage with the locking mechanism, when this happens i have to open the bonnet and slam it shut again! might be worth trying?

Orignally thought it was that but the lock is engaged.

I just can't figure out where is causing the rise, I've tried adjusting the gromit and catch and they don't seem to adjust this gap at all.

 

Having had another look at your pictures i am convinced it is just not shut properly and hopefully nothing to do with any accident damage? get the bonnet open and slam it shut with your hands on top of both side of the bonnet.

The lock does still engage when it looks like that

 

Having had another look at your pictures i am convinced it is just not shut properly and hopefully nothing to do with any accident damage? get the bonnet open and slam it shut with your hands on top of both side of the bonnet.

The lock does still engage when it looks like that

Theres not alot of give in the bonnet though, if the catch doesn't engage like it hasn't before there is usually alot of give and u can keep pushing it and feel the catch not catching.

However, that side it just genuinely feels solid, like whatever it is resting on.

 

Thats because it will be resting on part of the locking mechanism, if you slam the bonnet shut with more pressure on that side the opposite corner can do the same.

My 1er same as yours did it all the time unless you really slammed the bonnet shut!

 

Yes what happens if you put pressure on that side of the bonnet? Does the catch click in?

 

Looking at the second picture, I'd say the shut line down the drivers side of the bonnet looks OK. That suggests its the bumper out of alignment, unless the whole bonnet has been bent, but that would look pretty obvious.

I'd start by checking the bumper mounting points, and seeing if anything looks asymmetric.

You may struggle taking it back, as they may be able to "suggest" you bent it. A good organisation would take your word, but from previous posts in this thread, it doesnt seem like they are.

 

http://www.babybmw.net/forum/viewtopic.php?t=31009

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http://www.babybmw.net/forum/viewtopic.php?t=56314

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Fairly sure it is the closing issue and nothing to do with an accident! 2nd post down talks about closing the bonnet with some force.

 

Lol Big Motoring World purchase... *sigh*

Sorry I'm of no help but they have a reputation and its not a good one.

Matt

 

It just needs some adjustment to the hood latch or the bump stop. I work in a car plant, quite normal for front ends to look like that before afjustment

 

It just needs some adjustment to the hood latch or the bump stop. I work in a car plant, quite normal for front ends to look like that before afjustment

The latch on the actual bonnet or where it is on the car? As said I've adjusted the physical latch as low as possible and lowered the plastic stops as low as possible

 

Thats because it will be resting on part of the locking mechanism, if you slam the bonnet shut with more pressure on that side the opposite corner can do the same.

My 1er same as yours did it all the time unless you really slammed the bonnet shut!

I can try it, however, BMW technicians have done the same thing when initially trying to adjust and seems weird that they wouldn't have known it was shut properly or not.

Not sure how forcefully I should be slamming.

 

Do you mean you wound the stop in towards the bonnet as far as possible. The hood latch might be too low that it isn't engaging fully to pull it fully closed

 

Do you mean you wound the stop in towards the bonnet as far as possible. The hood latch might be too low that it isn't engaging fully to pull it fully closed

I've tried it on all length's perhaps lengthening it may solve my issue? But it feels like its caught, as I said when the other side doesn't catch it does not look the same as this side.

Is it possible to lower the actual catch instead? to make that lower?

What it feels like is that the whole thing has caught properly but for whatever reason it doesn't look aligned, the more I look at it if the bumper was pulled up it would look more even, I don't have the measuring equipment to check it accurately though.

I was thinking to check if the lamp had been replaced, any idea if on a production car the lamps would both be the same production age? Or sometimes is it possible that they have different ages on them for whatever reason?

 

Thank's all that tried to offer help or opinion, booked in with BMW for Friday, hopefully they can propose some sort of answer or resolution that doesn't cost the earth.

Cheers all.